This website is operated by PUGH JOINERY LTD. By purchasing wooden wardrobes, bookcases, and related furniture products from this website, you indicate that you have read, understood, and agreed to be bound by the following terms.

I. Product Description

The products sold on this website include wooden wardrobes and wooden bookcases.

Due to differences in the natural grain, color, and craftsmanship of the wood, slight color variations, grain differences, or dimensional errors (usually ±1-3cm) may exist between different products. This is normal and does not constitute a quality issue.

Product images are for reference only; the actual product received shall prevail.

II. Pricing and Billing Terms (Important)
One-Time Purchase
Non-Subscription

All wooden wardrobes, bookcases, and furniture products on this website are billed on a one-time purchase basis.

The amount you pay when placing an order only applies to the goods and related costs of this order. We will not:

charge you with any monthly fees, annual fees, or automatic renewal fees;

deduct fees repeatedly without authorization;

convert your purchase into a subscription service.

The total order amount may include:

Product price;

Shipping costs (if applicable);

Taxes (subject to applicable laws and regulations);

Other fees clearly listed on the checkout page.

You will not be charged any additional or recurring fees other than those clearly listed above.

III. Payment Methods

We accept the payment methods shown on the website checkout page, including but not limited to:

Credit/Debit cards (Visa, Mastercard, etc.);

PayPal;

Other secure payment methods supported by the website.

All payments are processed through a third-party secure payment platform; we do not directly store your complete bank card information.

IV. Order Confirmation

We will send you an order confirmation email after you complete payment. Order confirmation does not mean the order has been shipped; the shipping time is subject to the logistics notification.

If an order cannot be fulfilled due to insufficient stock, payment errors, incorrect address, or other reasonable reasons, we reserve the right to cancel the order and refund your payment.

V. Shipping Policy

Orders will be processed and shipped after payment confirmation.

Estimated delivery time will vary depending on product type, stock availability, and delivery location.

International shipping may be delayed due to customs, weather, or logistics service provider factors.

VI. Returns and Refunds

If you receive a damaged, defective, or obviously inconsistent product, please contact us within 7 days of receiving the goods.

Returned goods must meet the following conditions:

Not damaged by human error;

In its original condition;

With complete accessories and packaging (if applicable).

For orders meeting the return conditions, we will issue a refund using the original payment method after receiving and verifying the goods.

VII. Limitation of Liability

To the maximum extent permitted by applicable law, PUGH JOINERY LTD shall not be liable for any indirect, incidental, or lost profits losses arising from the use of this website or the purchase of products.

Our maximum liability shall not exceed the amount you actually paid for the relevant order.