Welcome to the website of PUGH JOINERY LTD (hereinafter referred to as “the Company” or “we”). We highly value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using this website.

I. Information Collection

When you visit or use this website, we may collect the following information:

Information you actively provide:
Name
Email address
Phone number
Shipping and billing address
Order information
Other information you submit through the Contact Us page
Automatically collected information:
IP address
Browser type and version
Device information
Access time
Browsing history and website usage
Data collected by cookies and similar technologies

II. Use of Information

We collect your information primarily for:

Processing and managing orders;
Providing customer support and after-sales service;
Responding to your inquiries and requests;
Improving website functionality and user experience;
Preventing fraud and ensuring transaction security;
Complying with relevant laws and regulations;
Sending you product, offer, or promotional information with your consent.

III. Use of Cookies

This website may use cookies and similar technologies to:

Remember your browsing preferences;

Provide a personalized shopping experience;

Analyze website traffic and user behavior;

Improve website performance.

You can refuse or delete cookies through your browser settings, but some website functions may be affected as a result.

IV. Information Sharing

We will not sell, rent, or trade your personal information.

We may disclose your information to third parties in the following circumstances:

Providing necessary information to logistics and delivery companies to complete orders;

Providing transaction-related information to payment service providers;

Providing necessary information to website operation, technical support, and data analysis service providers;

Disclosure as required by laws and regulations, court orders, or government departments;

To protect the legitimate rights and interests of our company, users, or the public.

All partners shall protect your personal information in accordance with applicable laws and regulations.

V. Data Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss.

While we strive to ensure data security, no internet transmission method can guarantee absolute security; therefore, we cannot promise absolute security for information transmission.

VI. Your Rights

To the extent permitted by applicable law, you have the right to:

Inquire about your personal information;

Correct inaccurate information;

Delete your personal information;

Withdraw previously granted authorization;

Restrict or object to certain information processing activities;

Request a copy of your personal data.

To exercise the above rights, please contact us through the following methods.

VII. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies and content of third-party websites, and we recommend that you review their privacy policies when visiting such websites.

VIII. Privacy of Minors

This website does not provide services to children under the age of 13, and we do not knowingly collect personal information from minors. If we discover any inadvertently collected information, we will delete it within a reasonable time.

IX. Privacy Policy Updates

We may update this Privacy Policy from time to time based on business development or changes in laws and regulations. The updated version will be published on this page and will take effect from the date of publication.